Privacy Policy

Last Updated: Sunday, June 12, 2025

Lokryd (“LOKRYD”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data with transparency, care, and responsibility. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, platform, and transportation services.

By accessing or using Lokryd, you agree to the practices described in this policy.

1. Information We Collect

We collect information necessary to deliver safe, reliable, and efficient mobility solutions.

a) Information You Provide

• Name, email address, phone number

• Organization details (for corporate accounts)

• Booking and service requests

• Payment and billing information

• Support inquiries and communications

b) Automatically Collected Information

• Device and browser information

• IP address and location data (when required for services)

• Usage data, pages visited, and interactions

• Cookies and similar tracking technologies

c) Service-Related Information

• Trip details (pickup, drop, route, timing)

• GPS and journey tracking data

• Driver and vehicle interaction records

• Safety-related data (SOS triggers, live trip sharing)

2. How We Use Your Information

We use your data to:

• Deliver and manage transportation services

• Enable real-time tracking and trip updates

• Improve safety, reliability, and service quality

• Process payments and corporate billing

• Provide customer support and communications

• Generate analytics, reports, and operational insights

• Comply with legal, regulatory, and safety requirements

We do not sell your personal data to third parties.

3. Data Sharing & Disclosure

We may share information only when necessary with:

• Verified drivers and transport partners (for service delivery)

• Payment processors and service providers

• Corporate clients (for authorized reporting and analytics)

• Legal authorities when required by law or safety obligations

All partners are required to follow strict confidentiality and data protection standards.

4. Data Security

Lokryd uses industry-standard security measures to protect your information, including:

• Secure servers and encrypted data transmission

• Restricted access to sensitive information

• Regular system monitoring and audits

While no system is 100% secure, we continuously improve our safeguards to protect your data.

5. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Meet contractual and legal obligations

• Resolve disputes and enforce policies

Data is securely deleted or anonymized when no longer required.

6. Your Rights & Choices

Depending on applicable laws, you may have the right to:

• Access or update your personal information

• Request correction or deletion of data

• Withdraw consent where applicable

• Opt out of non-essential communications

Requests can be made by contacting us using the details below.

7. Cookies & Tracking Technologies

Lokryd uses cookies to:

• Improve website functionality

• Analyze usage and performance

• Enhance user experience

You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. Lokryd is not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Lokryd services are not directed toward individuals under the age of 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

Email: privacy@lokryd.com
Company: Lokryd
Website: www.lokryd.com